General

Do you send samples of artificial grass?
We provide free samples of our artificial grass in the post. Simply fill in the contact form and we will send you samples which are suitable for your needs.

How long will it last?
The products life varies on the quality of each product, as well as the country in which it is installed. The average lawn product in the UK will last around 10-15 years, if installed to our recommendation many have lasted way in excess of this period. Patio products, such as Verdegrass, do have a shorter life expectancy.

Does water drain through?
Yes 100% provided that the base is free draining. Products have perforation holes that conform to the minimum requirements for sports pitches.

How much maintenance does it involve?
Minimal. Keep clear of leaves, seeds and dirt by sweeping with a stiff brush regularly. For further information contact Verde.

Does the grass have a directional pile?
All tufted and needle-punched products are slightly directional as are all textile products. Please take this into consideration when placing your order.

Can I use a barbeque on top of artificial grass?
Yes. The carpet will not ignite although it may mark. Sand filled products, such as Verdeturf are strongly recommended as their sand infill is an immediate stopper of a flame.

Will the artificial grass fade?
All our artificial grass products are fully UV and colour stabilised. Depending on the product, they should last 10-15 years through normal use, during which time there will be some slight fading, which will be barely noticeable.

Will weeds grow on the artificial grass?
Weeds will not grow through the grass but seeds may settle in the pile if the Artificial Grass is not maintained/brushed.

With a lot of use will the grass matt or flatten?
No. Not for many years as long as installation instructions, maintenance guidance and correct usage are applied.

What is it like to walk on?
All Verde artificial grasses vary in their feel, characteristics and appearance. Most provide a very natural texture that is similar to natural grass.

Will anything stain the grass?
No, within reason. Verde Artificial Grasses are either polypropylene or polyethylene, which are forms of plastic. Stubborn marks will not therefore filtrate into the fibre but can be wiped clean with the use of hot water and household detergent (washing up liquid). We do not recommend any contact with bleach.

Can you park a car or vehicle on artificial turf?
Yes. If installed over a solid sub base certain products are ideal for this application. Super Verdegrass and Verdeturf are the most suitable, although petrol and diesel spillages may weaken/damage such surfaces.

How realistic is it?
Very. Products like Verdelawn, Verdeluxe and Super Verdeluxe are extremely realistic, so much so that many people commonly mistake them for real grass.

What is the guarantee?
All our artificial grasses are guaranteed for at least 3 years. Most products have a guarantee based on their UV stability. However you will certainly get a life in excess of this period, as we have found out over our 28 years in business.

Do you supply sports grass?
Yes. We rarely get involved in the installation of full sized sports pitches as the main content of the contract is engineering based. However, we regularly supply surfaces for tennis, multi-purpose practice pitches, golf and cricket facilities. If we don’t install, we will put you in touch with one of our accredited sports contractors.

Would you recommend the use of artificial grass indoors?
Yes. Verde offer a wide range of permanent and portable indoor products.

Can weeds penetrate the grass?
No. Not unless they are extremely stubborn. The sun cannot see through the surface so this discourages growth. In order to totally prevent weeds, we recommend the use of a special membrane which is available from Verde at a very low cost.

What maintenance is involved?
This varies on product, installation and application. Full details are available from Verde if required.

Do you accept returns?
This varies on purchased product. Please contact us to discuss the options. Upon returning there will be a restocking fee and you will be required to pay for carriage both ways. Usually the standard restocking fees on grass will be as follows:

Cuts 25%

Rolls 10%

However for coloured grasses and more bespoke items the fee may be more, please get in touch with us to discuss your unique requirements.